You can never be too careful when it comes to selecting a company that will maintain your overhead door. The last thing you want is for it to stop working and leave your property unsecured. According to Precision Door Service, a garage door can take up to a third of a home’s exterior. To help you avoid this, here are nine factors to consider when choosing an overhead door repair service.
1. Company Experience
By far, the most important factor to consider when choosing an overhead door repair company is experience. A company that has worked with overhead doors for many years will provide you with professional service, quick response times, and high-quality repairs.
2. Insured and Bonded
Another critical factor to consider is insurance and bonding. You want a company that is insured in case there are any damages sustained during their work, as well as bonded, so you know your property will be protected while they are on site.
3. Professional Licensing
When choosing an overhead door repair service, you should also consider licensing. Not only does this ensure that the company is legally allowed to work at your property, but it may also indicate whether or not they are trustworthy. Always choose a company with the proper licensing to ensure you are working with a credible and qualified service provider.
4. Above-Average Customer Ratings
Another important factor to consider is customer reviews. A company that has been featured on many online review sites, such as Angie’s List and Yelp, should be seriously considered. Customer reviews indicate that a company provides quality workmanship and professional service, which you will find useful if your overhead door repairs are to be done quickly and efficiently.
5. Free Estimates and Quotes
Another factor to consider when choosing an overhead door repair service is getting a free estimate or quote for the job. A reputable company knows it will win your business based on the merits of its quotes or estimates, not by trying to charge more than its competitors. If a company tries to pressure you into immediately hiring them for any reason other than giving you a fair price, you should not hire them.
6. Availability and Response Time
You also want to consider the availability and response time of the company you are thinking about hiring when choosing overhead door repair services. You do not want to select a company that takes days or weeks to come out. Companies that offer same-day service or even emergency service are the best options because they will be able to provide you with quick and thorough repair work.
7. Customer Service Skills
An important factor to consider when choosing an overhead door repair service is customer service skills. You want a company that will listen to your concerns and does whatever it takes to make sure you are happy with the repairs being made. Providing excellent customer service is an excellent way to ensure your customers will be coming back for more.
8. References and Testimonials
An excellent way to choose an overhead door repair service is by asking for references and testimonials. A company with honest, trustworthy workers will be able to provide you with numerous happy customers who are willing to share their experience working with the company in hopes of convincing you to hire them as well. You should always reach out to a few of these references before making your final hiring decision.
9. Professional Appearance and Image
Finally, when choosing an overhead door repair service, go with someone who presents themselves professionally. The last thing you want is a messy-looking service provider coming onto your property and potentially damaging your driveway or landscaping while they work on the overhead door. If a company looks professional from top to bottom, they are much more likely to provide quality workmanship and quick service.
Choosing an overhead door repair service can be difficult if you do not know what to look for. However, the above factors will give you a better idea of how to choose the right garage door opener repair company for your needs. By using this guide, you should find an excellent service provider that will provide high-quality workmanship and prompt service at an affordable price.